U.K. retail giant Marks & Spencer has confirmed hackers stole its customers’ personal information during a cyberattack last month.
In a brief statement with London’s stock exchange on Tuesday, the retailer said an unspecified amount of customer information was taken in the data breach. The BBC, which first reported the company’s filing, cited a Marks & Spencer online letter as saying that the stolen data includes customer names, dates of birth, home and email addresses, phone numbers, household information and online order histories.
The company also said it was resetting the online account passwords of its customers.
Marks & Spencer continues to experience disruption and outages across its stores, with some grocery shelves remaining empty after the hack affected the company’s operations. The company’s online ordering system for customers also remains offline.
It’s not clear how many individuals’ data was stolen during the hack. When reached by TechCrunch, Marks & Spencer spokesperson Alicia Sanctuary would not say how many individuals are affected and referred TechCrunch to its online statement. Marks & Spencer had 9.4 million online customers as of 30 March 2024, per its most recent annual report.
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