Overview: Check Point researchers have identified a new phishing campaign that exploits Microsoft’s “Dynamics 365 Customer Voice,” a customer relationship
Overview:
Check Point researchers have identified a new phishing campaign that exploits Microsoft’s “Dynamics 365 Customer Voice,” a customer relationship management software product. It’s often used to record customer calls, monitor customer reviews, share surveys and track feedback.
Microsoft 365 is used by over 2 million organizations worldwide. At least 500,000 organizations use Dynamics 365 Customer Voice, including 97% of Fortune 500 companies.
In this campaign, cyber criminals send business files and invoices from compromised accounts, and include fake Dynamics 365 Customer Voice links. The email configuration looks legitimate and easily tricks email recipients into taking the bait.
As part of this campaign, cyber criminals have deployed over 3,370 emails, with content reaching employees of over 350 organizations, the majority of which are American. More than a million different mailboxes were targeted.
Affected entities include well-established community betterment groups, colleges and universities, news outlets, a prominent health information group, and organizations that promote arts and culture, among others.
Bitdefender researchers have uncovered a surge in subscription scams, both in scale and sophistication, spurred by a massive campaign involving hundreds of fraudulent websites.
Ledger has warned that scammers are mailing letters that appear to be from the company to users of its hardware wallets in an attempt to swipe crypto.
Scammers are mailing physical letters to the owners of Ledger crypto hardware wallets asking them to validate their private seed phrases in a bid to access the wallets to clean them out.
In an April 29 X post, tech commentator Jacob Canfield shared a scam letter sent to his home via post that appeared to be from Ledger claiming he needed to immediately perform a “critical security update” on his device.
The letter, which uses Ledger’s logo, business address, and a reference number to feign legitimacy, asks to scan a QR code and enter the wallet’s private recovery phrase under the guise of validating the device.
Google intelligence report finds UK is a particular target of IT worker ploy that sends wages to Kim Jong Un’s state
British companies are being urged to carry out job interviews for IT workers on video or in person to head off the threat of giving jobs to fake North Korean employees.
The warning was made after analysts said that the UK had become a prime target for hoax IT workers deployed by the Democratic People’s Republic of Korea. They are typically hired to work remotely, enabling them to escape detection and send their wages to Kim Jong-un’s state.
Google said in a report this month that a case uncovered last year involved a single North Korean worker deploying at least 12 personae across Europe and the US. The IT worker was seeking jobs within the defence industry and government sectors. Under a new tactic, the bogus IT professionals have been threatening to release sensitive company data after being fired.
The Federal Bureau of Investigation (FBI) warns the public about an ongoing fraud scheme where criminal scammers are impersonating FBI Internet Crime Complaint Center (IC3) employees to deceive and defraud individuals. Between December 2023 and February 2025, the FBI received more than 100 reports of IC3 impersonation scams.
The concept is simple, the FBI explains: “Scammers impersonate bank reps to convince victims that hackers have infiltrated their financial account. Victims are urged to move their money fast to protect their assets. In reality, there was never a hacker, and the money that was wired is now fully controlled by the scammer.”
A number of cybercriminal innovations are making it easier for scammers to cash in on your upcoming travel plans. This story examines a recent spear-phishing campaign that ensued when a California hotel had its booking.com credentials stolen. We'll also explore…
Google launches Global Signal Exchange (GSE), an initiative aimed at fostering the sharing of online fraud and scam intelligence.
Meta has removed 63,000 Instagram accounts from Nigeria that were involved in sextortion scams, including a coordinated network of 2,500 accounts linked to 20 individuals targeting primarily adult men in the United States.
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The incoming phone call flashes on a victim’s phone. It may only last a few seconds, but can end with the victim handing over codes that give cybercriminals the ability to hijack their online accounts or drain their crypto and digital wallets.
“This is the PayPal security team here. We’ve detected some unusual activity on your account and are calling you as a precautionary measure,” the caller’s robotic voice says. “Please enter the six-digit security code that we’ve sent to your mobile device.”
Operation PANDORA started with a bank teller in Freiburg, Germany. When in December 2023 a customer asked to withdraw over EUR 100 000 in cash, the bank teller grew suspicious and quickly learned the customer had fallen victim to a ‘fake police officer scam’. He informed the real police, which prevented the victim from handing the money over to the...