Over the past year, Microsoft Threat Intelligence and Microsoft Defender Experts have observed the ClickFix social engineering technique growing in popularity, with campaigns targeting thousands of enterprise and end-user devices globally every day. Since early 2024, we’ve helped multiple customers across various industries address such campaigns attempting to deliver payloads like the prolific Lumma Stealer malware. These payloads affect Windows and macOS devices and typically lead to information theft and data exfiltration.
The ClickFix technique attempts to trick users into running malicious commands on their devices by taking advantage of their target’s tendency to solve minor technical issues and other seemingly benign interactions, such as human verification and CAPTCHA checks. It typically gives the users instructions that involve clicking prompts and copying, pasting, and running commands directly in the Windows Run dialog box, Windows Terminal, or Windows PowerShell. It’s often combined with delivery vectors such as phishing, malvertising, and drive-by compromises, most of which even impersonate legitimate brands and organizations to further reduce suspicion from their targets.
Because ClickFix relies on human intervention to launch the malicious commands, a campaign that uses this technique could get past conventional and automated security solutions. Organizations could thus reduce the impact of this technique by educating users in recognizing its lures and by implementing policies that will harden the device configurations in their environment (for example, disallowing users to use the Run dialog if it’s not necessary in their daily tasks). Microsoft Defender XDR also provides a comprehensive set of protection features that detect this threat at various stages of the attack chain.
This blog discusses the different elements that make up a ClickFix campaign—from the arrival vectors it comes with to its various implementations—and provides different examples of threat campaigns we’ve observed to further illustrate these elements. We also provide recommendations and detection details to surface and mitigate this threat.
